Robert L. Poe CNE #6212627 238 N. Green Valley Pkwy. # 1036 Henderson, Nv. 89014 702-458-6350 SUMMARY STATEMENT For the last ten years I've been working in ═════════════════ Field Service, repairing computer hardware of all brands and descriptions. Running diagnostics, doing configuration, installing and de-installing systems and peripherals. I've been certified by Novell as a CNE. EXPERIENCE ═══════════ 11/91 -- C.P.R. Carson, Ca. ════════════════════ Customer Engineer -- Maintained a customer base ───────────────── for which I made necessary hardware repairs including problem determination, diagnostics, configuration preventative maintainence or essentially what ever was need to assure maximum up-time. 07/89-11/91 X.X.I. Long Beach, Ca. ═══════════════════════ Senior Field Engineer --Performed computer hardware ───────────────────── repair for large customer base. Worked on disk drives tape drives, printers, cpu's, crts, cabling, and whatever it took to fix the customer's problems. 03/83-07/89 Data General Corporation Santa Clara, Ca. ══════════════════════════════════════════ Field Engineer --Worked with customers to maintain ────────────── extensive harware inventories. Performed various tasks such as upgrading, P.M.s, reconfiguration, installation, problem determination, and most importantly, good rapport with the customer. EDUCATION ═════════ 3/93 CNE Certification at New Horizons Computer Learning Center 9/82 Certificate for Computer Hardware Repair from CDI Honor Student 7 of 8 mos.
